Account

Delete your account

Promethion Technology · Kiwi · Sacred · Zenith · My Favorite Services

You can delete your account at any time. Deletion is permanent. This page explains how to delete an account for each Promethion app and what happens to your data.

Fastest option: email request

Email privacy@promethiontech.com with subject line Account Deletion Request. Include:

  • Which app (My Favorite Services, Kiwi, Sacred, or Zenith)
  • The email address on the account
  • Any other detail that helps us verify ownership

We process verified deletion requests within 48 hours. Most personal data is removed within 24 hours after processing.

Request deletion by email

My Favorite Services

Delete in the app

  1. Open the My Favorite Services app
  2. Go to Profile (account)
  3. Tap Delete account
  4. Confirm deletion when prompted
  5. If you have an active subscription, cancel it in the App Store or Google Play so billing does not continue

Data deleted

  • Account credentials and profile information
  • Favorites and saved providers
  • Appointments and booking history
  • Messages and conversation data
  • Provider listings and schedule data you created
  • Subscription and entitlement records tied to your account

Kiwi

Delete in the app

  1. Open the Kiwi app
  2. Go to Settings
  3. Scroll to the Danger Zone section
  4. Tap Delete Kiwi Account and confirm
  5. Cancel any active subscription in App Store or Google Play

Kiwi also has a dedicated page: kiwifinance.app/delete-account

Data deleted

  • Account and profile information
  • Linked financial connections and transaction history stored in Kiwi
  • Budgets, goals, and preferences
  • Subscription and billing records tied to your Kiwi account

Sacred

Delete in the app

  1. Open the Sacred app
  2. Go to Settings
  3. Choose account / delete options when available
  4. Or email us to request deletion (see below)

Data deleted

  • Account information (if cloud sync is enabled)
  • Prayer logs and preferences stored on our servers
  • Notification and location preferences associated with your account

Zenith

Delete in the app

  1. Open the Zenith app
  2. Go to Settings / Account
  3. Choose delete account when available
  4. Or email us to request deletion (see below)

Data deleted

  • Account and profile information
  • Food logs, workouts, and progress data stored on our servers
  • Subscription records tied to your Zenith account

Retention after deletion

  • Immediate: account access is revoked; profile and app content are deleted from active systems
  • Up to 30 days: encrypted backups may retain residual copies until rotated
  • Legal retention: limited records may be kept longer when required by law (for example certain financial or fraud records for Kiwi)
  • Subscriptions: deleting your account does not automatically cancel App Store / Google Play billing — cancel the subscription in the store settings

Contact

Privacy / deletion: privacy@promethiontech.com
General: hello@promethiontech.com